Training Administration & Support

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Training Administration & Support

Every effort is made to ensure that client resources [Human, Time-bound and Financial] are minimised before, during and after training projects.  We offer a wide range of administrative and support services.

Managed Service (Outsourcing)

Laidlaw & Constable can provide a complete managed training service to our clients, dealing with all procurement, logistical, supplier relationships, project management and reporting needs.  The benefits of a managed training service are as follows:

  • Ease of administration with one point of contact
  • Efficient training administration
  • Bespoke training programmes
  • Event and logistics management
  • Significant savings using a tried and tested training outsourcing model
  • Centralised Reporting & Invoicing: one account and one monthly bill
  • A streamlined, transparent and effective approach to outsourcing training
  • Expert advice and consultancy from qualified professionals
  • Better visibility of returns on investment
  • Reduced costs of training procurement
  • A consistent standard of service
  • Greater transparency of training spend
  • Reduced administration so that you can focus on your core business
  • Centralised procurement and management reporting

Please email us or call one of our training consultants on 0207 436 4411.

Off-Site and/or On-Site Training

Our Regent Street HQ features a reception room and four training suites [three x IT Productivity and one x Management & Soft Skills training room].  All IT Productivity suites are fully networked with a shared printer available in each training room.  PC’s are kitted out to the latest specification (Vista/MS Office 2007) and are all equipped with fast Internet connection through an ADSL link with air conditioning as standard.  All PC’s are pre-configured and loaded with the relevant software prior to courses commencing.  Our larger Management & Soft Skills training room can accommodate up to 15 delegates and boasts high quality audio/visual equipment which helps optimise delegates’ learning experience.

Laidlaw & Constable can also deliver on-site at client premises which can be anywhere in the UK, Europe and/or worldwide.  As part of our commitment to quality, Laidlaw & Constable provide an on-site checklist to assist clients in the preparation of their on-site training suites.

Please email us or call one of our training consultants on 0207 436 4411

Dedicated Account Management

Every Laidlaw & Constable client is assigned an experienced Account Manager as a single point of contact.  Our Account Managers act as the day-to-day “face” of Laidlaw & Constable who assist you in meeting essential objectives before, during, and after your training interventions.  In addition, a sponsor at Director level oversees and ensures successful delivery of all aspects of the service.

Flexible Courseware

Laidlaw & Constable has an extensive library of courseware titles that include the most popular Microsoft, Adobe/Macromedia and Lotus applications as well as a range of Management and Business Skills courses.  Our courseware reflects our training methodology and provides an important reference manual for our delegates.   Each title is ideal for both instructor-led training and self-paced learning and, in conjunction with exercise files, can be reviewed outside of the classroom.

Our courseware material is based on proven learning principles and contains the following elements:

  • Scenarios providing participants with realistic and challenging examples
  • "Step by step" exercises that guide participants through tasks
  • Exercises to test participants' newly acquired skills

For clients who prefer tailored course material, Laidlaw & Constable offers you the opportunity to build your own. Select individual modules from different courseware titles to build a manual and a course that meets your needs. In addition, your logos and graphics can be incorporated into the manual to maintain your corporate branding and image.  Furthermore, with our IITT approved courseware authoring customisation tool we can now provide tailor-made learning materials which can be customised and assembled in seconds.

In order to give our clients a totally flexible solution we can also provide materials in the following formats:

  • Reference Guides
  • Laminated Handouts
  • Course Materials on CD
  • Course Materials in pdf format for intranet access

Certification

All delegates receive a certificate of attendance upon completion of any off-site public/private/tailored course.

Support Services

For all IT Productivity courses Laidlaw & Constable offer 12 months telephone and/or email post course support.  Our support service is available to all delegates for the application and level they have been taught.   

Needs Assessment - more details

Scheduled Public Training / Private Training / Tailored Training / Bespoke Training

Programme Selection - more details

Scheduled Public Training / Private Training / Tailored Training / Bespoke Training / Bite-sized Modular Sessions / E-learning / Blended Solutions / Executive Coaching & 121 Tuition / Floorwalking / Surgeries

Training Administration & Support - more details

Managed Service (Outsourcing) / Off-Site and / or On-Site Training / Dedicated Account Management /Flexible Courseware / Certification /Support Services

Training Evaluation - more details

Post Course Evaluation / Management Reporting