Outlook 2003 Foundation

Target Audience

New or inexperienced users of Outlook, those upgrading from a previous version of Outlook or migration from another e-mailing package.

Pre-requisites

To fully benefit from this course, attendees are expected to be familiar with Windows and use of the mouse. Knowledge of a previous e-mail package would be useful, although not essential.

On completion of the course, delegates will be able to:

• Start Microsoft Outlook, navigate around the various features
• Create and send e-mail messages
• Receive e-mails into your Inbox
• Work with the calendar feature
• Schedule appointments and events in your calendar
• Add, edit and delete contacts and contact details
• Create a to do list using the Task feature
• Access and use the help system

Outlook Basics

The Outlook Screen Layout • Identify the Different Types of Outlook Features • Navigate Around the Outlook Features  • Using Help  • Exiting Outlook

Sending Emails

Creating & Addressing E-Mail Messages • Setting Importance & E-mail Options  • Scheduling/Amending Appointments & Events • Using AutoSignatures • Spell Check

Receiving Emails

Retrieving / Opening Messages  • Marking Messages as Unread  • Saving / Opening an Attachment • Replying / Forwarding Messages  • Printing Messages  • Filing / Deleting e-mails

Working with the Calendar

Changing Calendar Views  • Moving To Specific Dates  • Scheduling/Amending Appointments & Events  • Recurring Appointments • Printing your Calendar

Contacts

Creating a Contact • Adding Contacts to Existing Companies • Deleting Unwanted/Recovering Deleted Contacts • Printing the Contact List

Tasks

Creating Simple Tasks • Task Views • Categorising/Sorting Tasks • Completing/Deleting Tasks • Printing a Task List

You may also be interested in some of the following related courses below:

Microsoft - Outlook 2003 - Power User

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Course Fee

We have a rolling programme of Scheduled Public sessions for the majority of standard courses – both in IT Productivity and Management & Soft Skills. Group sizes are limited to ensure optimum learning amongst delegates.

Passport Saving Plans

The advertised rates are on a per delegate basis, however if you have more than one attendee you may be entitled to a discount. To maximise your training budget why not email or contact one of our training consultants to see what rates/discounts may apply for your particular requirement.

Alternatively, if you have regular, ongoing training requirements, you may find one of our Training Passports of interest. Each is designed to provide our clients with significant benefits:
• Far better discounts
• Less administrative overhead
• Better control of your training schedules

Scheduled Training Passports
Enables you to pre-purchase training places on any of our standard scheduled courses.

Private Training Passports
Enables you to pre-purchase private training days against any of our standard courses.

Each of the above passports come with substantial discounts.

To maximise your training budget why not email or contact one of our training consultants who will be happy to provide you with the latest offers on any of our Training Passports. See what rates/discounts may apply for your particular requirement.

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