Effective negotiation skills are essential for Managers, Sales personnel, customer service representatives and project managers. This course will enable delegates to identify their current strengths and development needs in relation to their personal negotiation style.
Anyone involved in negotiations – both professional and personal who need to negotiate effectively with colleagues, suppliers and customers
The course uses exercises based on real situations wherever possible. For this reason we ask delegates to think in advance about a difficult negotiation they have faced or are about to. We ask them to note down the key facts and we use these on the course as examples to demonstrate the power of this approach.
The benefits of principled negotiation • The drawbacks of bargaining
Basic skills required for effective negotiation
Discussion and application of Ury’s model
What needs to be known before we start negotiating
How you know for sure you have a good deal
How to conduct the negotiation - video exercises
Dealing with intimidating tactics
Ways to create more value - practical exercises
What to remember closing and formalising the deal
No Related Courses.
Sorry, we are not arranging any scheduled public courses for this course.
Perhaps you may like to organise a private training session. Please feel free to contact us. One of our training consultants would be pleased to discuss the best options available for you.
Alternatively, why not design your own course? Our Customised Course Builder will allow you to select the modules appropriate for your particular training needs.