Appraisal Skills

One day training course

Course code: PUB11AS

It is vital that organisations make the most of the human resources available to them. An appraisal interview is a planned discussion between manager and member of staff to review progress, identify training needs and set objectives. Correctly handled, the benefits to the organisation are enormous.

Target Audience/Pre-Requisites

Target Audience

Those who conduct formal performance appraisal reviews with staff. Delegates will learn how to get the best from their people by providing constructive feedback and by setting realistic and achievable targets

Pre-requisites

There are no pre-requisites for this course


Course Objectives

At the completion of the course you should be able to:

• Understand the aims of appraisal and performance management
• Identify a link between appraisal, performance, development & organisational effectiveness
• Prepare and conduct effective appraisals

Course Content

Introduction

What is Performance Appraisal

Definitions and objectives • Specific aims • Benefits of an appraisal scheme • What an appraisal is not or should not be • Appraisal forms

Preparing for the Appraisal Interview

Timing • Performance review • Employee expectations • Development • Environment

The Structure of the Appraisal Interview

Introduction • Performance review • Assessment of future needs • Objective setting • Action plan • Summary

Interview Skills

Qualities of a good interviewer • Setting • Non-verbal communication • Questioning techniques • Effective listening skills • Pattern of interaction • Problem solving

Following-up the Appraisal Interview

Why follow-up • Documentation • Actions • Monitoring • Review meetings

Action Plan

Related Courses

No Related Courses.

Course Scheduled Dates

Sorry, we are not arranging any scheduled public courses for this course.

Perhaps you may like to organise a private training session. Please feel free to contact us. One of our training consultants would be pleased to discuss the best options available for you.

Alternatively, why not design your own course? Our Customised Course Builder will allow you to select the modules appropriate for your particular training needs.


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Course Fee / Saving Plans

Course Fee

We have a rolling programme of Scheduled Public sessions for the majority of standard courses – both in IT Productivity and Management & Soft Skills. Group sizes are limited to ensure optimum learning amongst delegates.

Passport Saving Plans

The advertised rates are on a per delegate basis, however if you have more than one attendee you may be entitled to a discount. To maximise your training budget why not email or contact one of our training consultants to see what rates/discounts may apply for your particular requirement.

Alternatively, if you have regular, ongoing training requirements, you may find one of our Training Passports of interest. Each is designed to provide our clients with significant benefits:
• Far better discounts
• Less administrative overhead
• Better control of your training schedules

Scheduled Training Passports
Enables you to pre-purchase training places on any of our standard scheduled courses.

Private Training Passports
Enables you to pre-purchase private training days against any of our standard courses.

Each of the above passports come with substantial discounts.

To maximise your training budget why not email or contact one of our training consultants who will be happy to provide you with the latest offers on any of our Training Passports. See what rates/discounts may apply for your particular requirement.

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