It is vital that organisations make the most of the human resources available to them. An appraisal interview is a planned discussion between manager and member of staff to review progress, identify training needs and set objectives. Correctly handled, the benefits to the organisation are enormous.
Those who conduct formal performance appraisal reviews with staff. Delegates will learn how to get the best from their people by providing constructive feedback and by setting realistic and achievable targets
There are no pre-requisites for this course
Definitions and objectives • Specific aims • Benefits of an appraisal scheme • What an appraisal is not or should not be • Appraisal forms
Timing • Performance review • Employee expectations • Development • Environment
Introduction • Performance review • Assessment of future needs • Objective setting • Action plan • Summary
Qualities of a good interviewer • Setting • Non-verbal communication • Questioning techniques • Effective listening skills • Pattern of interaction • Problem solving
Why follow-up • Documentation • Actions • Monitoring • Review meetings
No Related Courses.
Sorry, we are not arranging any scheduled public courses for this course.
Perhaps you may like to organise a private training session. Please feel free to contact us. One of our training consultants would be pleased to discuss the best options available for you.
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