Software and Management Training Courses

Pre Course Assessment Tool

Personal Details

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Company
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Contact Preference Phone Email Mail

  Knowledge Level
Topic Good Fair None N/A
The Outlook Screen Layout
Identify the Different Types of Outlook Features
Navigate Around the Outlook Features
Using Help
Exiting Outlook
Creating & Addressing E-Mail Messages
Setting Importance & E-mail Options
Scheduling/Amending Appointments & Events
Using AutoSignatures
Spell Check
Retrieving / Opening Messages
Marking Messages as Unread
Saving / Opening an Attachment
Replying / Forwarding Messages
Printing Messages
Filing / Deleting e-mails
Changing Calendar Views
Moving To Specific Dates
Scheduling/Amending Appointments & Events
Recurring Appointments
Printing your Calendar
Creating a Contact
Adding Contacts to Existing Companies
Deleting Unwanted/Recovering Deleted Contacts
Printing the Contact List
Creating Simple Tasks
Task Views
Categorising/Sorting Tasks
Completing/Deleting Tasks
Printing a Task List

Topic Good Fair None N/A
Using Recall / Resend actions
Setting Message Formats
Saving a Draft Message
Sending / Receiving Voting Messages
Performing Searches
Using Flags / Categories
Sorting Messages
Using / Creating Search Folders
Deleting / Recovering Deleted Message
Creating Message Rules
Using the Archive feature
Scheduling a Meeting
Responding to Meeting Requests
Tracking Meeting Responses
Cancelling a Meeting
Sharing your Calendar
Viewing a Colleagues Calendar
Using Contacts Views
Sending E-mail to a Contact
Adding Contacts From Messages
Creating/Editing/Using a Distribution List
Using a Partial Distribution List
Creating a Task Request
Responding to a Task Request
Completeing an Assigned Task
Updating your Task Request
Using Journal Views
Creating Manual / Automatic Journal Entries
Display the Notes View
Create a New Note
Change Note Colours
Forward Notes
 

(You will not be able to submit your assessment until you have completed the personal details section and selected the appropriate Knowledge Level for EVERY topic in the above list.)