Outlook 2003 Power User

Target Audience

Experienced users of Outlook, those upgrading from a previous version of Outlook or migration from another e-mailing package.

Pre-requisites

To fully benefit from this course, attendees are expected to be familiar with Windows and use of the mouse. Delegates should be familiar with the topics covered in the Outlook Foundation course.

On completion of the course, delegates will be able to:

• Use a variety of e-mail techniques
• Organise and locate your e-mail messages
• Take control of unsolicited e-mails sent to you
• Schedule meetings using Outlook
• Better manage your contact listing
• Create a To Do List using the Tasks feature
• Create and work with Task requests
• Understand and use Journal entries
• Create and work with Notes

Email Techniques

Using Recall / Resend actions  • Setting Message Formats  • Saving a Draft Message  • Sending / Receiving Voting Messages

Organising Messages

Performing Searches  • Using Flags / Categories  • Sorting Messages  • Using / Creating Search Folders • Deleting / Recovering Deleted Message  • Creating Message Rules • Using the Archive feature

Scheduling Meetings

Scheduling a Meeting  • Responding to Meeting Requests • Tracking Meeting Responses • Cancelling a Meeting • Sharing your Calendar • Viewing a Colleagues Calendar

Managing Contacts

Using Contacts Views  • Sending E-mail to a Contact  • Adding Contacts From Messages  • Creating/Editing/Using a Distribution List  • Using a Partial Distribution List

Tasks

Creating a Task Request  • Responding to a Task Request  • Completeing an Assigned Task • Updating your Task Request

Journal/Notes

Using Journal Views  • Creating Manual / Automatic Journal Entries  • Display the Notes View • Create a New Note  • Change Note Colours  • Forward Notes

You may also be interested in some of the following related courses below:

Microsoft - Outlook 2003 - Foundation

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Course Fee

We have a rolling programme of Scheduled Public sessions for the majority of standard courses – both in IT Productivity and Management & Soft Skills. Group sizes are limited to ensure optimum learning amongst delegates.

Passport Saving Plans

The advertised rates are on a per delegate basis, however if you have more than one attendee you may be entitled to a discount. To maximise your training budget why not email or contact one of our training consultants to see what rates/discounts may apply for your particular requirement.

Alternatively, if you have regular, ongoing training requirements, you may find one of our Training Passports of interest. Each is designed to provide our clients with significant benefits:
• Far better discounts
• Less administrative overhead
• Better control of your training schedules

Scheduled Training Passports
Enables you to pre-purchase training places on any of our standard scheduled courses.

Private Training Passports
Enables you to pre-purchase private training days against any of our standard courses.

Each of the above passports come with substantial discounts.

To maximise your training budget why not email or contact one of our training consultants who will be happy to provide you with the latest offers on any of our Training Passports. See what rates/discounts may apply for your particular requirement.

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